Dispute a water charge - public housing

If you think your water bill is too high, check to see if there's a leak.

If there's no leak and you still believe your water bill is incorrect, contact Housing SA and tell them you want to dispute the charge.

Request repairs to public housing if there's a leak or other maintenance is needed at your home.

How to check for a water leak

Separate meter

If your property has its own meter:

  1. Take a reading from the water meter last thing at night.
  2. Make sure no water is used overnight - eg no-one flushes the toilet.
  3. Take a second reading from the water meter first thing the next morning.
  4. If the water meter reading has changed there may be a leak.
  5. Report the suspected leak to Housing SA.

Shared meter

If your property has a shared meter contact Housing SA Maintenance to organise an investigation.


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Page last updated 19 August 2019

Provided by:
SA Housing Authority
URL:
https://www.sa.gov.au/topics/housing/public-and-community-housing/tenants/rent-water-and-other-charges/dispute-a-water-charge
Last Updated:
19/08/19
Printed on:
14/12/19
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2019
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