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Appointments with Housing SA

You may need to attend an appointment with Housing SA when you apply for:

Contact Housing SA by phoning 131 299 for advice or to discuss your situation. They’ll book an appointment at a Housing SA office for you if you need one.

Ask Housing SA to organise an interpreter for you if you need one for your appointment, it's a free service.

You can ask someone to come with you to your appointments, such as a friend, relative or support worker.

Attending appointments

During your appointment, Housing SA will ask about your current situation and offer you advice about available housing options based on your needs.

You’ll be presented with a range of housing options to consider. This may include:

  • support to find or maintain private rental housing
  • registering for public and community housing if you can’t access or maintain other forms of housing like renting privately
  • being connected to other support services that may be able to help you.

Bring any documents Housing SA asks you to provide like proof of income and identity or any special circumstances you may have such as health needs.

Housing SA may ask for your consent to contact your support provider, for instance, a health practitioner or social worker, to verify your circumstances. It’s important to keep your appointment and arrive on time.

If you’re late for an appointment you can do either of these things:

  • use the time remaining from your appointment
  • book another appointment.

Reschedule an appointment

Contact Housing SA as soon as possible if you:

  • need to reschedule an appointment
  • want to change the Housing SA office you've arranged to attend
  • live in a rural or remote area and you can't attend a Housing SA office.

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Page last updated 17 January 2020

Provided by:
SA Housing Authority
Last Updated:
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