Volunteering in emergencies

In the event of an emergency, you may be interested in registering to lend a hand during recovery operations.

Under such conditions, the State Recovery Office, part of the Department for Communities and Social Inclusion, is responsible for managing the needs of affected community members and will work with Volunteering SA & NT to assist in planning and managing the volunteer effort.

Register to help

After an emergency situation has occurred, the Volunteering SA & NT website will activate a phone number and an online link for people to register.

Volunteering SA & NT will refer potential volunteers to emergency services organisations like the Country Fire Service (CFS) and State Emergency Service (SES) or humanitarian organisations like Red Cross, Habitat for Humanity or Samaritan's Purse.

If you don't receive a call straight after a disaster, don't think you aren't needed. By far the biggest need for volunteers occurs in the long-term recovery period with projects in the weeks, months and years following a disaster.

In order to receive appropriate training prior to an emergency occurring, you are encouraged to join one of the South Australian emergency services so that you are trained and ready to start. See a list of currently available positions.

What to expect when you volunteer

As a volunteer in post-emergency recovery operations it's expected that you will:

  • support the work of the team
  • be flexible and reasonable in accommodating team requirements where possible
  • treat those in need, other volunteers and workers with respect and courtesy
  • be open, honest and fair in your volunteer role
  • take responsibility for your own health and safety and not put the health and safety of others at risk
  • participate in training, briefings or coaching necessary to your voluntary duties
  • take responsibility for staying informed
  • use information gained in the course of your volunteer work with sensitivity and discretion and observe confidentiality and privacy requirements
  • help to maintain a harmonious workplace and recognise the value of diversity.


State Recovery Office
Phone: 8415 4302
Email: staterecoveryoffice@dcsi.sa.gov.au

Volunteering SA & NT
Phone: 8221 7177
Email: reception@volunteeringsa.org.au

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Page last updated 28 August 2017

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Department for Communities and Social Inclusion
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