I've checked the amount of energy usage on my bill is correct.
I've checked that I'm on the best energy plan for my circumstances.
Compare energy offers - Energy Made Easy (Australian Government)
I've checked if I'm eligible for a concession and if it has been applied to my bill.
I've considered the recent changes in the weather and the appliances I have been using more because of the temperature.
I've thought about who has been home and how that might affect my bill. For example:
- how much I've been working from home
- if we have welcomed a new member to our family
- if visitors have stayed.
I've considered how moving to a new home, with different appliances, lighting and things such as insulation could affect my bill.
And I've checked that my concessions have moved with me to the new address.
Contact the ConcessionsSA Hotline on 1800 307 758
