Free energy advice – the Energy Advisory Service

The Energy Advisory Service provides free, independent information on a range of energy topics, including:

  • help saving energy at home
  • understanding your energy bills and meters
  • how to calculate appliance running costs
  • links to services that can help you if you have trouble paying bills
  • general information about energy efficient home design and renewable energy technology, like solar photovoltaic systems and battery storage.

We’re available Monday to Friday, between 9:00 am and 5:00 pm.

Phone: 8204 1888 or 1800 671 907 (free call from fixed lines)
In person advisory service has been suspended during COVID-19 restrictions.

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Page last updated 14 July 2020

Provided by:
Department for Energy and Mining
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