Bookings can be made up to the working day before the day the inspection is required, eg book by 3.00 pm Monday for an inspection on Tuesday.
You will receive a job ID number when at the end of your booking. You must record this number on the certificate of compliance.
Please note that before you can use the online booking service for the first time, you will need to contact the OTR to register. Once you are registered, you can login at any time using your username and password.
Making a booking
When making an online booking, you will need to provide:
- plumber licence number
- notice/certificate number (SP/WP)
- site contact name
- contact mobile number
- owner/builder name
- site address
- requested date of inspection
- requested time
- type of work to be inspected.
Recycled water inspections
All recycled water installations in the following suburbs must be inspected by the Office of the Technical Regulator, at the in-ground and in-wall stages of installation:
- Campbelltown (Lochiel Park)
- Mawson Lakes
- Seaford Meadows.
Recycled water pipework must not be covered or backfilled until it has passed the inspection.
For any recycled water plumbing inspections not in the suburbs listed above, you will need to contact either the developer or local council for their requirements.
For final fix inspections contact SA Water.
The Office of the Technical Regulator (OTR) conducts final audits of on-site plumbing installations to make sure they comply with the plumbing standard published under section 66 of the Water Industry Act 2012.
Plumbing contractors must book a final audit for:
- commercial/industrial plumbing installations
- all plumbing installations incorporating an alternative plumbing solution
- all plumbing installations incorporating a grey water system.
If the plumbing installation is selected for a final audit, the plumbing contractor or their representative must be present on-site and have all associated documentation available for the final audit.
Final audit bookings for residential properties are not required. The OTR will contact plumbing contractors as required for a sample of work for final auditing.
All documentation associated with the plumbing installations (including certificates of compliance and sanitary as-constructed drawings) must be submitted to the OTR within seven days of completing the work.
What’s included in a final audit?
Final plumbing and equipment audits may include:
- overall compliance with the relevant sections of the Plumbing Code of Australia.
- flood gullies
- backflow prevention (where required)
- heated water services (including temperature control devices and energy efficiency requirements)
- non-drinking water installations (including signage, cross-connection and separation test, identification, loop and valves installed in the correct locations where required)
- inspection openings (including raised to surface level where required)
- visibility of water industry entity water meters and sewer connection points.
For more information
For help with the inspection booking service or to book an inspection by phone, contact the OTR.