Plumbing advisory notes
The Office of the Technical Regulator (OTR) produces advisory notes to help people working in the plumbing industry interpret the requirements for on-site plumbing installations regulated under the Water Industry Act 2012.
Alternative plumbing solutions - issued August 2014
This advisory note details the process plumbers need to follow if they want to use an alternative solution for either a new plumbing system or for alterations to an existing plumbing system.
Alternative plumbing solutions 66.9 KB
Backflow-prevention requirements for trade waste - issued March 2019
Trade waste installations require the installation of appropriate backflow prevention devices.
Backflow-prevention requirements for trade waste 94.6 KB
Bath waste connections - issued April 2016
This advisory note is to address complaints made to the OTR from both the building industry and property owners about non-compliant plumbing bath waste connections installed in wet areas where there is no floor waste gully.
Bath waste connections 385.7 KB
Bedding and backfilling drains - issued August 2014
Plumbing contractors undertaking sanitary drainage installations need to ensure that pipework is properly supported and bedded to avoid damaging the drainage materials. This advisory note details the requirements plumbers must follow when bedding and back-filling drains.
Bedding and backfilling drains 292.9 KB
Booking a plumbing inspection - issued May 2019
The process for booking a plumbing inspection has changed. The new process uses eCoC and allows plumbers to better manage their bookings.
Booking a plumbing inspection 124.2 KB
Categories for audit bookings - issued July 2019
Licensed plumbers in South Australia booking a plumbing and drainage audit with the OTR must identify the job type and category of the installation when making the booking.
Categories for audit bookings 66.5 KB
Changes to plumbing audit notifications - issued July 2019
From 31 July 2019, the OTR will no longer provide details of plumbing bookings via SMS.
Changes to plumbing audit notifications 59.0 KB
Common drains - issued August 2014
A common drain is a sanitary drain which transports on-site sewage from two or more Torrens title allotments into the sewerage infrastructure through a single connection point. This advisory note explains what a common drain is and how home owners may become aware of having one.
Common drains 263.5 KB
Connecting water services to dental chairs - issued February 2017
Plumbers need to be aware of these requirements when installing pipework and backflow prevention devices associated with dental chairs.
Connecting water services to dental chairs 284.5 KB
Fees for reinspecting or reattending - issued January 2019
The OTR charges a $98 fee for on-site plumbing work re-inspections. This advisory note details when plumbers need to pay the fee and how to pay it.
Fees for reinspecting or reattending 42.2 KB
Final Audits on-site - issued December 2016
The OTR conducts final audits of on-site plumbing installations to make sure they comply with the plumbing standard published under section 66 of the Water Industry Act 2012.
Final Audits on-site 44.1 KB
Fire hydrant and fire hose reel services - issued August 2018
All new fire services and alterations to existing fire service installations must be booked with the OTR and are subject to auditing.
Fire hydrant and fire hose reel services 289.3 KB
Fire service installation audit - issued August 2014
The OTR audits fire service installations to ensure they comply with relevant standards. This advisory note details the processes plumbing contractors must follow when installing fire services, whether or not OTR inspectors attend onsite.
Fire service installation audit 75.0 KB
Heated water delivery temperatures - issued July 2014
This advisory note outlines water delivery temperature and flow rate requirements for heated water services to fixtures and appliances used primarily for personal hygiene (ie showers and baths).
Heated water delivery temperatures 111.8 KB
Heated water services standards update - issued May 2016
Plumbers need to be aware that significant changes have been made to AS/NZS 3500.4:2015, which sets out the requirements for designing, installing and commissioning heated water services. In particular, the changes relate to velocity requirements and to solar water heaters.
Heated water services standards update 575.8 KB
Hydraulic design submissions - issued June 2017
Hydraulic designs for plumbing and drainage pipe work and equipment, previously referred to as building plan applications, must be lodged with the OTR. This advisory note details the type of installations and how to lodge plans.
Hydraulic design submissions 44.6 KB
Inspection and testing openings in multi-storey sanitary plumbing systems - issued October 2017
To allow sanitary plumbing systems to be cleaned, tested and maintained, stacks and common discharge pipes must have accessible inspection openings.
Inspection and testing openings in multi-storey sanitary plumbing systems 226.5 KB
Legionella risk management - issued April 2016
Legionellosis is a potentially fatal disease caused by the bacteria Legionella. While there is risk associated with Legionella in any water system, those that distribute warm water pose a greater risk.
Legionella risk management 304.9 KB
Non-drinking recycled water - issued February 2018
From 1 August 2014, the OTR started regulating water entities selling and supplying non-drinking (recycled) water. This advisory notes details the requirements for plumbers when working on non-drinking water services.
Non-drinking recycled water 398.1 KB
Plastic pipes used in association with solar water heaters - issued July 2014
This advisory note details the limitations on using plastic pipes, particularly for solar hot water systems.
Plastic pipes used in association with solar water heaters 563.7 KB
Plumbing Certificates of Compliance - issued June 2018
Plumbers must issue certificates of compliance to verify that plumbing and equipment is safe to use and complies with the necessary regulations and standards.
Plumbing Certificates of Compliance 188.6 KB
Pumped discharges or rising mains - issued August 2014
The OTR only permits use of discharge pumps or rising mains when it is not practicable to gravitate to a sewer connection. This advisory notes details the necessary installation requirements.
Pumped discharges or rising mains 310.4 KB
Small bore wastewater and macerator pump installations - issued April 2018
Plumbers need to be aware of these requirements when installing aboveground small bore wastewater and macerator pumps that receive discharge from one or more waste fixtures and/or a water closet.
Small bore wastewater and macerator pump installations 199.5 KB
Solar water heater small scale technology certificate (STC) requirements - issued June 2019
Solar water heaters are must meet minimum performance requirements to be eligible for Small-scale Technology Certificates (STCs)
Solar water heater small scale technology certificate (STC) requirements 45.2 KB
Supporting in-ground sanitary plumbing and drainage pipework - issued October 2016
This advisory note clarifies the support needed for in-ground sanitary plumbing and drainage pipework.
Supporting in-ground sanitary plumbing and drainage pipework 206.4 KB
Thermal expansion in above ground PVC-U pipelines - issued July 2014
When installing above-ground PVC-U pipe systems, plumbers need to take into account potential pipe expansion. When exposed to temperatures higher than 25 degrees Celsius, PVC-U pipe expands 10mm in length along a six metre length of pipe.
Thermal expansion in above ground PVC-U pipelines 578.0 KB
Thermal insulation for heated water services - issued July 2014
This advisory note details the requirements for installing thermal insulation on heated water service piping in different climate regions of South Australia.
Thermal insulation for heated water services 70.6 KB
Toilet seat douche outlets - issued April 2016
The OTR has identified a number of issues with toilet seat douche and flexible hose installations that do not comply with relevant plumbing standards.
Toilet seat douche outlets 681.4 KB
Water heater requirements fact sheet - issued January 2014
South Australia has water heater requirements that may affect the type of water heater you can install in a home and the water efficiency of showers serviced by the water heater. This advisory note helps you understand which water heater you can install in different circumstances.
Water heater requirements fact sheet 126.0 KB
Water services installed in proximity to other services - issued September 2014
When laying water services in close proximity to other services, plumbers must ensure they don't cause any potential nuisance or potential safety hazards. This advisory note highlights the installation requirements plumbers must follow.
Water services installed in proximity to other services 758.9 KB