Safety, reliability, maintenance and technical management plans

Safety, reliability, maintenance and technical management plans (SRMTMPs) are documents that must be prepared by electricity, gas and water entities by law. An SRMTMP includes work, health and safety (WHS) issues and issues relating to technical standards, operation, maintenance and emergency procedures and management practices of the entity with the intention of continuing review and improvement.

An SRMTMP describes how an entity will comply with the requirements of legislation as well as relevant standards and codes. These standards and codes form the technical framework for ensuring high levels of safety and reliability in the operation of the electricity, gas and water industry entities. It provides a mechanism to compare safety and reliability expectations with actual performance. It also provides an auditable quality approach to each industry's safety.

An SRMTMP is a confidential document and is not available to the general public.

Who needs to prepare an SRMTMP

The Electricity Act 1996, Gas Act 1997 and Water Industry Act 2012 require all industry entities to prepare and periodically revise an SRMTMP at the request of the Technical Regulator and/or the Essential Services Commission of SA.

Some non-licensed entities may also be required by the Office of the Technical Regulator (OTR) to prepare and periodically revise an SRMTMP.

Approval of an SRMTMP

SRMTMPs and any revision to them are approved by the relevant authority. The OTR may make recommendations and comments to assist the entity in refining the plan before approval is granted.

Guide to the approval and review process (594.3 KB PDF).

Complying with an SRMTMP

All entities are required to comply with the approved SRMTMP and conduct annual audits to ensure compliance with the plan. The results of these audits must be reported to the OTR. The OTR may also independently audit the entities to confirm compliance with the SRMTMP.

The OTR may make comments and recommendations to assist entities refining future audit reports.

Entity annual reporting to the OTR

Reporting requirements vary depending on the industry.

Generally, the report contains information on:

  • unsafe, failed or malfunctioned infrastructure and the action(s) taken to rectify, prevent or minimise the risk of recurrence
  • compliance with the safety, reliability, maintenance and technical management plan and whether the plan has been operating effectively.

For further information on entity annual reporting specific to your industry, please contact the OTR.

Water industry entities – explanatory note

The five South Australian water regulatory agencies (OTR, EPA, DHA, DEW and ESCOSA) have collaborated to clarify the purpose of technical reporting requirements and provide greater transparency for water industry entities.

The OTR explanatory note for technical reporting requirements (39.7 KB PDF) highlights the legislative and practical reasons why the regulatory agencies request the data, what they do with it, and what benefits the data/information provides to the industry, customers and environment.

If you have feedback on the explanatory note, please email the OTR.

Explanatory notes from other regulators

Guide to preparing an SRMTMP

This guide is not intended as an exhaustive list of requirements as these vary with the type of infrastructure covered by the plan.

Contents of an SRMTMP

An SRMTMP should make particular reference to the technical and safety standards adopted by the entity. These standards should be consistent with the requirements of the Technical Regulator as set out in legislation.

The SRMTMP should include policies for:

  • protection of personnel
  • protection of property
  • protection of the public
  • technical standards compliance.

The SRMTMP should also cover the life cycle of all elements of the technical infrastructure, including:

  • planning
  • design
  • acquisition (construction, testing and commissioning)
  • operation
  • maintenance
  • repair and modification
  • decommissioning and disposal.

The SRMTMP should include evidence that appropriate systems are established to ensure the SRMTMP is implemented. It should also address:

  • the organisational structure and defined responsibilities
  • competencies of persons appropriate to their responsibilities
  • auditing of activities (key performance indicators)
  • records and traceability
  • any special notes.

Competencies of personnel

Design, construction, testing, commissioning and operation of infrastructure must be carried out by persons who are qualified or experienced in the work they do.

For construction, testing and commissioning, a relevant national competency standards certificate or other demonstration of competency that meets the operator's requirements would be sufficient proof of qualification.

The asset operator must ensure all persons have competencies appropriate to their responsibilities and sound knowledge of relevant standards and their application.

Records and traceability

Records must be kept and maintained to show the effective management of all significant risks throughout the operating life of the assets.

Records include (but are not limited to):

  • design, construction, testing, commissioning and operation details sufficient to show compliance with relevant standards
  • as-built details, verification of calibrations of equipment, readings taken during testing, results of testing on test pieces, competencies and all relevant information
  • details of all relevant operational activities necessary to ensure gas safety
  • details of all modifications to infrastructure
  • up-to-date location details of buried assets with sufficient accuracy to guide the owner and others engaged in underground work
  • details of decommissioned assets that may pose safety risks in the future to provide information to anyone needing the information for safety reasons.

Detailed guides

For a more detailed guide to preparing an SRMTMP :

Related information

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Page last updated 12 June 2019

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