Relief, legal and financial assistance

Grants, relief packages and support are available to help people and businesses affected by the flooding.

People and homes

Emergency accommodation

  • The state government is spending $1.2 million to secure emergency accommodation for people in the Riverland community whose primary place of residence is affected by the River Murray Flood.
  • To be eligible, their property must be unlivable because of the floodwaters, presenting a safety issue.
  • Our message to the community is that they should continue to be proactive and arrange their own accommodation.
  • However, if you have exhausted all other options and you need assistance, you can apply for emergency accommodation in person at the Emergency Relief Centres at Berri (Berri Senior Citizens Centre, 9/12 Crawford Tce) or Mannum (Mannum Football Club, 28 Belvedere Road).
  • You will need proof of your primary place of residence.
  • Please note, emergency accommodation may not be located near your home depending on demand.
  • If you need more information, you can call the SA Flood Relief Information line on 1800 302 787.

Free legal help

Riverland Community Justice Centre and Southern Community Justice Centre can provide free legal help for members of the community affected by the South Australian floods.

We can assist with a range of legal issues including insurance, tenancies, employment, civil disputes, debt and hardship, family law, Centrelink disputes and criminal matters.

Free legal appointments are available in the Riverland, Murray Bridge and Southern Adelaide.

Call 1300 850 650 to book your free legal appointment.

Community Justice Services SA

Other assistance

  • Once-off grant payment for people who have been forced to leave their homes
    • $400 for people living alone
    • up to $1,000 for a family.
  • Emergency accommodation for people who can’t return to their home.
  • Rental assistance – up to $2,000 for singles, $5,000 for families who are not insured, are displaced from their homes by floodwaters, require emergency accommodation, and who do not have access to alternative accommodation. This assistance can be provided directly to the proprietors of caravan parks for affected people who are able to source their own cabin or powered site, and evidence of the booking is to be provided.  For those who are able to source their own private rental, evidence of a rental accommodation agreement will be required.
  • Up to $500 to purchase a generator for homes disconnected from the electricity network
  • Access to a bond guarantee as part of SA Housing Authority’s private rental assistance program, for resident homeowners forced to leave because of flood waters or long-term power outages and who are needing rental
    accommodation.
  • Disaster Recovery Allowance payments, through Services Australia (Centrelink), for people who have lost their income as a direct result of the floods.
  • Mental health support.
  • Access to sandbags, from various locations.
  • Financial counselling assistance.
  • Payment arrangements for emergency services levy, state taxes, or any outstanding fines.

Business and industry

Grants

Free legal help

Riverland Community Justice Centre and Southern Community Justice Centre can provide free legal help for members of the community affected by the South Australian floods.

We can assist with a range of legal issues including insurance, tenancies, employment, civil disputes, debt and hardship, family law, Centrelink disputes and criminal matters.

Free legal appointments are available in the Riverland, Murray Bridge and Southern Adelaide.

Call 1300 850 650 to book your free legal appointment.

Community Justice Services SA

Other support

Supporting the regions

During this time:

  • Houseboat and tourism operators impacted by the floods do not need to pay their regular state government fees and charges.
  • Local councils can build temporary levees without seeking development approval.
  • The state government will direct funding to:
    • remediating existing levees and building new levees on council land
    • purchasing sandbags and other flood defences
    • remediating roads, essential services, ferry infrastructure and other critical infrastructure
    • planning a campaign to boost tourism and visitation to affected regions. The timing for this will be determined in consultation with the industry.

Accessing grants, relief assistance or support

Help and information is available 7 days a week, from 9:00am to 5:00 pm.

Visit a relief centre

Berri

Berri Senior Citizens Club
9/12 Crawford Terrace, Berri

Get directions

Mannum

Opening 7 December.

Mannum Football Club
28 Belvedere Road, Mannum

Get directions

Call the Relief Information Line

Phone 1800 302 787


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Page last updated 7 December 2022

Provided by:
Department of the Premier and Cabinet
URL:
https://www.sa.gov.au/topics/emergencies-and-safety/river-murray-flood/financial-assistance
Last Updated:
07/12/22
Printed on:
07/12/22
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2022
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