Volunteering in emergencies

When there is a disaster, you may be interested in registering to lend a hand during recovery operations.

The State Recovery Office, part of the Department of Human Services, is responsible for managing the needs of affected community members and will work with Volunteering SA & NT in planning and managing the volunteer effort.

Register to help

After a disaster, the Volunteering SA & NT website will activate a phone number and an online link for people to register.

Volunteering SA & NT will refer potential volunteers to emergency services organisations like the Country Fire Service (CFS) and State Emergency Service (SES) or humanitarian organisations like Red Cross, Habitat for Humanity or Samaritan's Purse.

If you don't receive a call straight after you register, don't think you aren't needed. By far the biggest need for volunteers occurs in the weeks, months and years following a disaster.

To receive appropriate training before an emergency occurs, you are encouraged to join one of the South Australian emergency services so that you are trained and ready to start.

Currently available positions

What to expect when you volunteer

As a volunteer in post-disaster recovery operations, it is expected that you will:

  • support the work of the team
  • be flexible and reasonable in accommodating team requirements where possible
  • treat those in need, other volunteers and workers with respect and courtesy
  • be open, honest and fair in your volunteer role
  • take responsibility for your own health and safety and not put the health and safety of others at risk
  • participate in training, briefings or coaching necessary to your voluntary duties
  • take responsibility for staying informed
  • use information gained in the course of your volunteer work with sensitivity and discretion and observe confidentiality and privacy requirements
  • help to maintain a harmonious workplace and recognise the value of diversity.


State Recovery Office
Phone: 8415 4302
Email: DHS.StateRecoveryOffice@sa.gov.au

Volunteering SA & NT
Phone: 8221 7177
Email: reception@volunteeringsa-nt.org.au

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Page last updated 4 July 2019

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Department of Human Services
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