After an emergency


You may need to leave your home because of structural damage or if it is unsafe. If relatives and friends cannot help with somewhere to stay or provide the level of support you need, there are organisations that will be able to help you with emergency accommodation.

Emergency accommodation

In the immediate aftermath of a major emergency or disaster the state government may set-up temporary relief centres which offer short term shelter. For details, phone the South Australian recovery hotline on 1800 302 787.

Check with your insurance company as they may cover you for emergency accommodation.

If you are not insured or your insurance company does not cover you for emergency accommodation phone the Homelessness Gateway (free call from a landline) 24/7 on 1800 003 308 get further information here:

Help in crisis situations - crisis advice and accommodation - on this site

Address change

If you have to relocate, you will need to notify a range of people about your change of address. You should begin by notifying:

  • insurance companies
  • financial institutions
  • employer
  • family, friends and neighbours
  • local post office – to hold or forward mail
  • phone and internet suppliers
  • gas, electricity and water suppliers
  • police, if the disaster is under investigation
  • children's schools
  • Australian Electoral Commission
  • Centrelink if you receive a government allowance
  • Medicare
  • pet microchip registry
  • Transport SA - drivers licence, motor vehicle registration
  • your superannuation provider.

The changing your personal details page also provides some pointers as whom to may need to contact to change your address details.

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Page last updated 29 November 2016

Provided by:
Department for Communities and Social Inclusion
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