After an emergency

Volunteering in emergencies

When there is a disaster, you may want to lend a hand in the recovery. The State Recovery Office is responsible for managing the needs of affected community members and works with Volunteering SA & NT to assist in planning and managing the volunteer effort.

Register to help

After a disaster, you can register to help through Volunteering SA & NT. Use the We Do app or go to the Volunteering SA & NT website and search by entering the words 'Disaster relief' in Causes (app) or Keywords (website). Volunteering SA & NT will also activate a phone number for people to register.

Volunteering SA & NT will refer potential volunteers to organisations involved in the disaster recovery, eg Habitat for Humanity or Samaritan's Purse.

If you don't receive a call straight after you register, don't think you aren't needed. The biggest need for volunteers occurs in the weeks, months and years following a disaster.

What to expect when you volunteer

As a volunteer in post-disaster recovery operations, it is expected that you will:

  • support the work of the team
  • be flexible and reasonable in accommodating team requirements where possible
  • treat those in need, other volunteers and workers with respect and courtesy
  • be open, honest and fair in your volunteer role
  • take responsibility for your own health and safety and not put the health and safety of others at risk
  • participate in training, briefings or coaching necessary to your voluntary duties
  • take responsibility for staying informed
  • use information gained in the course of your volunteer work with sensitivity and discretion and observe confidentiality and privacy requirements
  • help to maintain a harmonious workplace and recognise the value of diversity.


State Recovery Office
Phone: 8415 4302

Volunteering SA & NT
Phone: 8221 7177

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Page last updated 6 June 2018

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Department of Human Services
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