About emergency services
Find out what state arrangements are in place to prevent, prepare for, respond to and recover from emergencies and disasters.
In life-threatening or urgent situations dial Triple Zero (000).
The SA Ambulance Service is a government agency under SA Health, run by paid staff and volunteers.
SA Ambulance Service is the primary provider of ambulance services in the state. It provides:
- emergency ambulance services
- emergency medical patient care, treatment and transport
- non-urgent patient care and transport.
Visit the SA Health website to find out what happens when you call 000 for urgent medical assistance.
Ambulance costs aren't covered by Medicare, and even if you have private health insurance, your policy may not cover the cost of an ambulance.
SA Ambulance Service offers ambulance cover state-wide, 24 hours a day, seven days a week. Find out how to apply for ambulance cover on the SA Ambulance Service website or phone 1300 136 272.
Country Fire Service
The SA Country Fire Service (CFS) is a volunteer-based fire and emergency service for outer-metropolitan, regional and rural communities of South Australia.
The CFS is the primary provider of bushfire and grass fire firefighting services across the state, and also responds to:
- building and motor vehicle fires
- road crash rescue
- hazardous material spills.
In most cases, the CFS is the control agency for the state’s emergency services response for:
- rural fires
- hazardous or dangerous materials emergencies.
For information on fire bans and ratings, warning and incidents, and bushfire safety, visit the Country Fire Service website or phone the Bushfire Information Hotline on 1800 362 361 or TTY 133 677.
Metropolitan Fire Service
The SA Metropolitan Fire Service (MFS) is a fire and rescue service based within metropolitan Adelaide and 16 regional country centres of South Australia.
In these locations the MFS is the primary provider of building fire-fighting services, and also responds to:
- grass and motor vehicle fire
- road crash rescue
- chemical, biological and radiological incidents
- urban search and rescue
- high angle rescue.
The MFS is the control agency for the state’s emergency services response for:
- metropolitan fire
- hazardous or dangerous material emergencies
- urban search and rescue (structure) (in conjunction with the State Emergency Service).
House fire information
For information on house fire safety see:
The purpose of SA Police (SAPOL) is to:
- uphold the law
- preserve the peace
- prevent crime
- assist the public in emergency situations
- coordinate and manage responses to emergencies
- regulate road use and prevent road accidents.
SAPOL is the coordinating agency for all emergencies in South Australia.
SAPOL is the control agency for the state’s emergency services response for:
- aircraft accidents
- bomb threats
- marine transport accidents
- rail accidents
- riverbank collapse
- road and transport accidents
- search and rescue (land and sea) (supported by the State Emergency Service)
- siege or hostage incidents
- terrorist incidents.
More information about SAPOL is provided on their website.
Find your local police station
Search for your local police station and find out when they are open.
The Department of Human Services, State Recovery Office is responsible for disaster recovery assistance.
State Emergency Service
The SA State Emergency Service (SES) is a volunteer-based, extreme weather and flood rescue service for South Australia.
If you require SES assistance in an emergency phone 132 500 for help with:
- fallen branches or trees on a house or vehicle causing damage
- storm damage.
The SES is the control agency for the state’s emergency service response for: