Cyber criminals are taking advantage of the community’s concern for the COVID-19 pandemic by sending scam emails and SMS.
These cyber criminals are impersonating the World Health Organisation, government authorities and other legitimate businesses to trick people into opening a malicious file or clicking a link that takes them to a fraudulent website.
The scams can include COVID-19 contact tracing, accessing to superannuation or JobSeeker payments, refunds for travel, fake shopping vouchers and requests to update banking or insurance information.
Please consider the following advice to protect yourself:
- No official organisation would ever ask for your sensitive information via an email or SMS.
- Do not click on suspicious links or open email attachments from unknown senders.
- Be aware of what you share, and do not disclose personal information, superannuation or bank details unless you have confirmed the source and the need for the information.
- Set your devices to automatically install software and security updates.
- If an unknown caller asks you to visit a webpage, install software or grant them remote access to your computer, end the phone call immediately.
- The safest way to handle financial matters is through the official website of the organisation.
- Ensure your passwords are strong, avoid using the same passwords for multiple websites and use multi-factor authentication where possible.
Report a scam
If you believe you have been targeted by a scam, submit a report to the Australian Cyber Security Centre.