COVID-19 scams

Cyber criminals are taking advantage of the community’s concern for the COVID-19 pandemic by sending scam emails and SMS.

These cyber criminals are impersonating the World Health Organisation, government authorities and other legitimate businesses to trick people into opening a malicious file or clicking a link that takes them to a fraudulent website.

The scams can include COVID-19 contact tracing, accessing to superannuation or JobSeeker payments, refunds for travel, fake shopping vouchers and requests to update banking or insurance information.

Protect yourself

Please consider the following advice to protect yourself:

  • No official organisation would ever ask for your sensitive information via an email or SMS.
  • Do not click on suspicious links or open email attachments from unknown senders.
  • Be aware of what you share, and do not disclose personal information, superannuation or bank details unless you have confirmed the source and the need for the information.
  • Set your devices to automatically install software and security updates.
  • If an unknown caller asks you to visit a webpage, install software or grant them remote access to your computer, end the phone call immediately.
  • The safest way to handle financial matters is through the official website of the organisation.
  • Ensure your passwords are strong, avoid using the same passwords for multiple websites and use multi-factor authentication where possible.

Report a scam

If you believe you have been targeted by a scam, submit a report to the Australian Cyber Security Centre.


Related information


Page last updated 4 August 2020

Provided by:
Government of South Australia
URL:
https://www.sa.gov.au/topics/emergencies-and-safety/cyber-security/drawer-covid-19
Last Updated:
04/08/20
Printed on:
25/09/20
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2020
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