Emergencies and safety

Crisis helplines

Emergency services

  1. Phone 000
  2. Ask for police, fire or ambulance depending on the type of emergency.

Text call emergency - TTY or ASCII

Phone 106 for the emergency relay service.

If you have an emergency and you need to use the TTY (teletypewriter) or a computer modem to make phone calls, call the national relay service to reach emergency services.

Additional contacts

Aboriginal services

Aboriginal Sobriety Group Mobile Assistance Patrol (MAP) - phone 8223 4063 or mobile 0411 474 368.
The Mobile Assistance Patrol transports people under the influence of alcohol or other drugs to places of safety and support. Service available 7 days a week, 6.00 pm to 4.00 am.

Nunga Miminis Shelter - phone 8367 6474 (after hours, phone Crisis Care on 13 1611).
Support and emergency accommodation for Aboriginal women and children who are victims of domestic violence. Service available 9.00 am to 5.00 pm Monday to Friday.

Alcohol and drugs

Al-Anon and Alateen - phone 8231 2959
Support for people affected by the alcohol problems of relatives or friends.

Alcoholics Anonymous - phone 8346 3255
Counselling and support if you have an alcohol problem.

Alcohol and Drug Information Service - phone 1300 13 1340
Counselling service for people with drug and alcohol problems and their family and friends.

Nar-Anon - phone 8272 8228
Support for people affected by the drug problems of relatives or friends.

Narcotics Anonymous - phone 8231 4233
Support group for people with drug problems.

Poisons Information Centre - phone 13 11 26
Emergency medical advice on what to do if someone has swallowed or been exposed to a poison, whether by accident or intentionally.

Children and youth

Kids Help Line - phone 1800 551 800
Anonymous and confidential telephone counselling for people aged 5 to 18 years.

Child Abuse Report Line - phone 13 14 78 to report suspected child abuse.

Parent Help Line - phone 1300 364 100
Information and support on health, behaviour, development and parenting for parents and carers of 0–12 year olds.

Youth Call - phone 8277 4400
Counselling service for people with drug and alcohol problems and their family and friends.

Youth and Parent Services - phone 8443 3802
Emergency accommodation for young people who are homeless or at risk of becoming homeless.

Crisis counselling

Pregnancy Advisory Centre - phone 8347 4955 - country callers phone 1800 672 966.
An unplanned pregnancy can be a distressing and confusing experience. The Centre is here to support you.

Lifeline - phone 13 11 14

Lifeline's online crisis chat - 8.00 pm to midnight seven days a week
Counselling for people with any type of crisis.

Living Hope - phone 8277 4033
Counselling for people with any type of crisis. Filipino, Greek and Italian interpreters can be arranged.

Families

Domestic Violence Helpline - phone 1800 800 098
Counselling for victims of domestic violence and their concerned friends. Counselling for people who commit domestic violence.

Gambling Helpline - phone 1800 060 757
Counselling, information and referral for people who are concerned about their own, or another person's gambling.

Child Abuse Report Line - phone 13 14 78
Reporting suspected child abuse.

Crisis Care Unit - phone 13 16 11
After-hours response to immediate child abuse and neglect matters and to crisis situations relating to children who are under the Guardianship of the Minister. Available 4.00 pm to 9.00 am Monday to Friday and 24 hours on Saturday, Sunday and public holidays.

Multicultural services

Migrant Women's Support and Accommodation Service - phone 8346 9417 - for after hours, phone Crisis Care on 13 16 11
Support and emergency accommodation for migrant women and children who are victims of domestic violence. Service available 8.30 am to 5.30 pm Monday to Friday.

TIS - Translating and Interpreting Service - phone 13 1450
24 hour interpreting service.

Poisons

In life-threatening emergencies:

  1. phone 000
  2. ask for ambulance
  3. make sure the ambulance is coming
  4. phone 13 11 26 to speak with the Poisons Information Centre.

Poisoning advice

Phone 13 11 26 to speak with the Poisons Information Centre.

Poison and child safety

Poisoning is one of the main reasons children are taken to hospital.

Poisons and safety - Children, Youth and Women's Health Service
Information for children - Children, Youth and Women's Health Service

Protection and safety

Police assistance - phone 131 444
Non emergency calls for police attendance.

Victim Support Service - phone 8231 5626 - country callers phone 1800 182 368
Counselling and information for people who have been a victim of crime.
9.00 am to 5.00 pm Monday to Friday.

Yarrow Place Rape and Sexual Assault Service - phone 8226 8787 - country callers phone 1800 817 421
Emergency medical and counselling services for people who have been raped or sexually assaulted. Yarrow Place can help you report assault to the police, but you do not have to involve the police.


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Page last updated 26 April 2017

Provided by:
Government of South Australia
URL:
https://www.sa.gov.au/topics/emergencies-and-safety/crisis-helplines
Last Updated:
26/04/17
Printed on:
29/05/17
Copyright statement:
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