Crisis helplines

Emergency services

  1. Phone Triple Zero (000)
  2. Ask for police, fire or ambulance depending on the type of emergency.

Contact numbers in disasters

Emergency contact numbers for all types of natural and man-made disasters - eg chemical spills, flood, human disease, terrorism.

Alcohol and drugs

Alcohol and Drug Information Service - phone 1300 131 340

Alcoholics Anonymous Helpline - phone 1300 222 222

Counselling Online - chat online, phone - 1300 131 340, email, SMS services, self-help

Family Drug Support Australia - phone 1300 368 186

Mobile Assistance Patrol (MAP) - bus services, phone 0411 474 368 (Riverland - phone 0427 013 390)
MAP transports people under the influence of alcohol or other drugs to places of safety and support. Service available seven days a week.

National Alcohol and Other Drug Hotline - phone 1800 250 015

Australia Defence Force

All hours support service for ADF members and their families - phone 1800 628 036

Open arms for past and present members of the ADF and their families - phone 1800 011 046

Bushfire mental health

Head to Health - Department of Health portal to phone, chat and websites

Crisis counselling

Lifeline Australia - chat online or phone 13 11 14

Domestic violence

Domestic Violence Crisis Line - phone 1800 800 098

1800 RESPECT - phone 1800 737 732

Emergency services volunteers

Stress prevention and management for SA Emergency Services volunteers and their immediate families - SPAM helpline - phone 8115 3950

Family violence

1800 RESPECT - phone 1800 737 732

Lifeline Australia - chat online or phone 13 11 14

Relationships Australia South Australia - phone 1300 364 277 or 1800 182 325 (country callers)

Gambling

Gambling help online - chat online or phone 1800 858 858

Problem gambling - phone 1800 858 858

Health

Health Direct - phone 1800 022 222

Food poisoning - phone 1800 022 222

Information on when to call the Poisons Information Line on 13 11 26

Quit smoking - phone the Quitline on 13 78 48

Homelessness

Homeless Connect SA - phone 1800 003 308
Information and referral to homelessness services.

Domestic Violence and Aboriginal Family Violence Gateway - phone 1300 782 200 or 1800 800 098

Domestic Violence Crisis Line - phone 1800 800 098
Crisis counselling support and referral for women and children to safe accommodation.

Homelessness service provider directory

Legal advice

For urgent legal advice contact the Legal Services Commission - weekdays between 9.00 am and 4.30 pm.

Phone 1300 366 424 to access the free telephone advisory service.

Lesbian, gay, bisexual, trans and intersex (LGBTI) people

QLife - chat online or phone 1800 184 527

Men

Mensline Australia - chat online or phone 1300 789 978

1800 RESPECT - phone 1800 737 732

Relationships Australia South Australia - phone 1300 364 277 or 1800 182 325 (country callers)

Non-English speaking

Immediate phone interpreting - phone 131 450

Poisons

Poisons Information Line - phone 13 11 26

Police assistance

Police assistance - phone 131 444
Non-emergency calls for police attendance.

Regional counselling

Regional Access counselling is available for anyone who live or works in regional, remote or rural South Australia.

Use the online or phone 1300 032 186 counselling services.

Seniors

Call the SA Elder Abuse Prevention Phone Line on 1800 372 310 if you are concerned about yourself or someone you know who is at risk of, or experiencing, abuse by someone they should be able to trust.

Help and advice for seniors

Sexual assault

Yarrow Place - phone 8226 8777 or 1800 817 421 for services for rape and sexual assault victims.

1800 RESPECT - phone 1800 737 732
National sexual assault, domestic family violence counselling service.

SHINE SA - Sexual Health Information Networking and Education - phone 1300 794 584
Sexual health and relationship well-being services including clinics, counselling, education and information.

Suicide prevention

Beyond Blue - chat online or phone 1300 224 636

Lifeline Australia - chat online or phone 13 11 14

Suicide call back service - chat online or phone 1300 659 467

Veterans

Open arms for past and present members of the ADF and their families - phone 1800 011 046

Victim support

Office of the Commissioner for Victims' Rights - phone 8204 9635

The Commissioner helps victims in their dealings with the criminal justice system and public agencies.

Relationships Australia South Australia – phone 1800 310 310

Provider of statewide counselling services to victims of crime.

Women

Domestic Violence Crisis Line - phone 1800 800 098 for crisis counselling, support and referral to safe accommodation.

1800 RESPECT - phone 1800 737 732
National sexual assault, domestic family violence counselling service.

Women's Information Service of South Australia - phone 8303 0590 or 1800 188 158

Women's Safety Services SA - phone 1800 800 098

Relationships Australia South Australia - phone 1300 364 277 or 1800 182 325 (country callers)

Young people

Child Abuse Report Line - phone 13 14 78
Report suspected child abuse.

headspace - phone 1800 063 267

Kids Helpline - chat online or phone 1800 551 800
Anonymous and confidential telephone counselling anytime for everyone and for any reason.

Parent Helpline - phone 1300 364 100
Information and support on health, behaviour, development and parenting for parents and carers.

Youth Beyond Blue - chat online or phone 1300 224 636
Help with anxiety and depression.


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Provided by: SAFECOM
Page last updated 1 October 2020

Provided by:
SAFECOM
URL:
https://www.sa.gov.au/topics/emergencies-and-safety/crisis-helplines
Last Updated:
01/10/20
Printed on:
27/10/20
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2020
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