Emergency services levy (fixed property) remission

South Australian residents may be eligible to receive a concession of up to $46 per year on the Emergency Services Levy (ESL) (fixed property) charged against their principal place of residence.


You may be eligible for an ESL (fixed property) concession if you hold one of the following cards:

  • a Pensioner Concession Card
  • Gold Card from the Department of Veterans' Affairs (DVA)
    • Totally and Permanently Incapacitated (TPI)
    • Extreme Disablement Adjustment (EDA)
    • War Widow
  • DVA Gold Card issued to a person with 80 or more overall impairment points under the Military Rehabilitation and Compensation Act 2004
  • Low Income Health Care Card
  • Commonwealth Seniors Health Card


You receive one of the following Centrelink payments:

  • Newstart Allowance
  • Sickness Allowance
  • Widow Allowance
  • Youth Allowance
  • Partner Allowance
  • Parenting Payment
  • Special Benefit
  • Community Development Employment Project (CDEP)
  • New Enterprise Incentive Scheme (NEIS)
  • Austudy
  • Farm Household Allowance
  • War widow pension under legislation of the United Kingdom or New Zealand.

Residential Park Residents

Residential park residents are not eligible for an ESL (fixed property) concession, as this charge is not normally passed on by residential park operators.

Before you begin

You'll need:

  • your Centrelink Customer Reference Number (CRN) or DVA pension number
  • a copy of both sides of your Low Income Health Care Card or Commonwealth Seniors Health Card if you hold one
  • a copy of your current Emergency Services Levy Notice.

If you hold a life estate under the terms of a will, you must provide a copy of the will (if you have not provided one previously).

If you are a pensioner and receive a concession on your water rates, you may already be receiving a concession for your Emergency Services Levy (fixed property). Please check your account before applying.

How to apply


Complete the online Application for Emergency Services Levy (fixed property) Remission.



1. Complete the form

Application for Emergency Services Levy (Fixed Property) Remission (240.6 KB PDF) or phone ConcessionsSA Hotline 1800 307 758 and ask for a form to be sent to you.

2. Submit the application

Email the form and supporting documents to

Or post (no postage stamp required) to:

Reply Paid 292
Adelaide SA 5001




ConcessionsSA Hotline - 1800 307 758

If you have a hearing or speech impairment - TTY 8226 6789

Interpreting and translating

To arrange an onsite or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.

Related information

Other websites

Concessions Finder
Apply for energy, water and sewerage concessions online
Emergency Services Levy payment options


Are you Eligible for a Concession Brochure (209.6 KB PDF)

Alternative version of documents

Many documents are displayed as PDF files. If you have problems accessing documents in the PDF format, you can request a copy to be made available in an alternative format.

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Page last updated 29 June 2018

Provided by:
Department of Human Services
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