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Energy concession customers are eligible for additional discounts through the SA Concessions Energy Discount Offer (SACEDO).
This offer is separate and additional to the standard energy concession. You can be with any retailer to receive the energy concession but to take up the SACEDO, you must change your retailer to Origin Energy.
For information about the standard energy concession, visit the energy bill concessions page.
The SACEDO includes:
- a guaranteed ongoing 21% off electricity usage and supply charges (Origin will provide customers 90 days' notice of any changes)
- flexible payment options
- no late payment, processing, paper bill, credit card or exit fees.
Visit Energy Made Easy to compare your current energy bill with the SACEDO and check whether it is the best plan for your household.
SACEDO is an electricity discount only but there may be offers available for natural gas with Origin or other retailers.
Electricity discount rates
In 2019, the Australian Energy Regulator introduced the Default Market Offer (DMO) which is the standard electricity price for South Australians. The SACEDO provides a discount on the DMO prices.
Electricity Origin Basic – from 1 July 2021 | Current | SACEDO |
|---|---|---|
| Daily supply charge | 89.903 cents/day | 71.023 cents/day |
| Usage for first 10.9589 kWh/day | 34.694 cents/kWh | 27.408 cents/kWh |
| Usage for the balance kWh/day | 37.246 cents/kWh | 29.424 cents/kWh |
| Off-peak controlled load (where applicable) | 15.917 cents/kWh | 12.574 cents/kWh |
Electricity Origin Basic – Time of use charges from 1 July 2021 | Current | SACEDO |
|---|---|---|
| Peak usage (6am - 10am and 3pm - 1am Monday to Sunday) | 41.063 cents/kWh | 32.440 cents/kWh |
| Shoulder usage (10am - 3pm Monday to Sunday) | 19.855 cents/kWh | 15.685 cents/kWh |
| Off-peak usage (1am - 6am Monday to Sunday) | 24.673 cents/kWh | 19.492 cents/kWh |
| Daily supply charge | 90.002 cents/day | 71.102 cents/day |
| Off-peak controlled load (where applicable) | 15.917 cents/kWh | 12.574 cents/kWh |
How to apply
The SACEDO is only available to energy concession recipients.
Existing Origin customers
Phone Origin on 1300 791 465 to apply.
If you are already receiving the energy concession, the SACEDO discount will start as soon as you agree to the plan.
Customers with a different retailer
You must change your retailer to Origin to take up the SACEDO offer.
Phone Origin on 1300 791 465 to apply.
Origin will organise a special meter read free of charge (which may take up to 13 business days) and transfer your energy account.
When you receive your first electricity bill from Origin, call the ConcessionsSA Hotline on 1800 307 758 to keep your standard energy concession running. Origin cannot transfer your concession.
Contact
Email: concessions@sa.gov.au
Phone: ConcessionsSA Hotline (9:00 am to 5:00 pm, Monday to Friday) - 1800 307 758
Translations: to arrange an onsite or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.
