Energy discount offer

Energy concession customers are eligible for additional discounts through the SA Concessions Energy Discount Offer (SACEDO).

Customers who choose to take up this offer must change their retailer to Origin Energy.

The SACEDO includes:

  • a guaranteed ongoing 21% off electricity usage and supply charges (Origin will provide customers 90 days' notice of any changes)
  • flexible payment options
  • no late payment, processing, paper bill, credit card or exit fees.

Visit Energy Made Easy to compare your current energy bill with the SACEDO and check whether it is the best plan for your household.

The SACEDO is separate and additional to the standard energy concession. For information about the energy concession, visit the energy bill concessions page. You can be with any retailer to receive the energy concession.

Electricity discount rates

In 2019, the Australian Energy Regulator introduced the Default Market Offer (DMO) which is the standard electricity price for South Australians. The SACEDO provides a discount on the DMO prices.

Electricity Origin Basic – from 1 July 2021

CurrentSACEDO
Daily supply charge89.903 cents/day71.023 cents/day
Usage for first 10.9589 kWh/day34.694 cents/kWh27.408 cents/kWh
Usage for the balance kWh/day37.246 cents/kWh29.424 cents/kWh
Off-peak controlled load (where applicable)15.917 cents/kWh12.574 cents/kWh

Electricity Origin Basic – Time of use charges from 1 July 2021

CurrentSACEDO
Peak usage (6am - 10am and 3pm - 1am Monday to Sunday)41.063 cents/day32.440 cents/day
Shoulder usage (10am - 3pm Monday to Sunday)19.855 cents/kWh15.685 cents/kWh
Off-peak usage (1am - 6am Monday to Sunday)24.673 cents/kWh19.492 cents/kWh
Daily supply charge90.002 cents/day71.102 cents/kWh
Off-peak controlled load (where applicable)15.917 cents/kWh12.574 cents/kWh

How to apply

The SACEDO is only available to energy concession recipients.

Existing Origin customers

Phone Origin on 1300 791 465 to apply.

If you are already receiving the energy concession, the SACEDO discount will start as soon as you agree to the plan.

Customers with a different retailer

You must change your retailer to Origin to take up the SACEDO offer.

Phone Origin on 1300 791 465 to apply.

Origin will organise a special meter read free of charge (which may take up to 13 business days) and transfer your energy account.

When you receive your first electricity bill from Origin, call the ConcessionsSA Hotline on 1800 307 758 to keep your standard energy concession running. Origin cannot transfer your concession.

Natural gas discount

People who take up the SACEDO are also eligible for a discounted gas plan which includes:

  • a guaranteed ongoing 11% off gas usage and supply charges (Origin will provide customers 20 days' notice of any changes)
  • flexible payment options
  • no late payment, processing, paper bill, credit card or exit fees.

Phone Origin on 1300 791 465 if you are a SACEDO customer and want to apply for the discounted gas plan.

Contact

Email: concessions@sa.gov.au

Phone: ConcessionsSA Hotline (9:00 am to 5:00 pm, Monday to Friday) - 1800 307 758

Translations: to arrange an onsite or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.


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Page last updated 20 October 2021

Provided by:
Department of Human Services
URL:
https://www.sa.gov.au/topics/care-and-support/concessions-and-grants/concessions/energy-bill-concessions/energy-discount-offer
Last Updated:
20/10/21
Printed on:
27/10/21
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2021
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