To update your two-factor authentication, eg change your mobile number or change your preferred verification method to receive your verification codes via SMS instead of by an authenticator app – you’ll need to remove two-factor authentication and set it up again.
To remove two-factor authentication:
- Log in to your mySAGOV account
- Select My account
- Select Manage two-factor authentication
- Select Remove
- Select Continue
You can now set up two-factor authentication again, this time entering your new mobile number or choosing a different verification method.
If you can't access your verification code to log into your account to complete the above steps, see Signing in.
