If you are on a low income you may be able to receive a concession on your home energy bills.
Check your eligibility for an energy bill concession using the Concessions Finder.
If you have a medical condition affected by temperature you may be eligible for a medical heating and cooling concession on your energy bills.
For more information see Medical heating and cooling concession.
To ensure you continue to receive your energy concession if you change retailers, you need to:
Concession Finder - Department for Communities and Social Inclusion
Frequently asked questions about concessions - Department for Communities and Social Inclusion