Energy concessions

Energy bill concession

If you are on a low income you may be able to receive a concession on your home energy bills.

Check your eligibility for an energy bill concession using the Concessions Finder.

Medical heating and cooling concession

If you have a medical condition affected by temperature you may be eligible for a medical heating and cooling concession on your energy bills.

For more information see Medical heating and cooling concession.

Changing energy retailers

To ensure you continue to receive your energy concession if you change retailers, you need to:

  • contact the Concessions Hotline on 1800 307 758 or, once you have received your first bill from your new energy retailer
  • provide the new account number and billing period.

Related information

Other websites

Concession Finder - Department for Communities and Social Inclusion

Frequently asked questions about concessions - Department for Communities and Social Inclusion

Page last updated: 31 July 2015