sa.gov.au

Contact the Office of the Technical Regulator

The Office of the Technical Regulator is responsible for the electrical, gas and plumbing safety and technical regulation in South Australia. Please use the contact details below for your enquiry.

Office details

Level 8, ANZ Building
11 Waymouth Street
Adelaide SA 5000

General enquiries: 8226 5500 (Monday–Friday, 9.00 am to 5.00 pm)

Postal address

GPO Box 320
Adelaide SA 5001

Electrical contact details

Electrical installation safety and wiring rules
Phone: 8226 5518 (Monday–Friday, 8.30 am to 4.30 pm)
Fax: 8226 5529
Email: otrmail@sa.gov.au

Electrical infrastructure (powerlines and vegetation clearance)
Phone: 8226 5667 (Monday–Friday, 9.00 am to 5.00 pm)

Electric shock or incident reporting
Phone: 8226 5518 (Monday–Friday, 8.30 am to 4.30 pm)
Phone: 1800 558 811 (24 hours)

Gas contact details

Gas installations and appliance safety
Phone: 8226 5722 (Monday–Friday, 8.30 am to 5.00 pm)
Fax: 8226 5866
Email: dsd.otr@sa.gov.au

Gas major incident reporting
Phone: 1800 558 811 (7 days, 24 hours)

Plumbing contact details

General enquiries
Phone: 1300 760 311 (Monday–Friday, 8.30 am to 4.30 pm)
Email: otr.plumbenquiries@sa.gov.au

Plumbing and drainage inspection bookings
Phone: 1300 884 055 (Monday–Friday, 9.00 am to 3.00 pm)
Book online
Please note that bookings must be made prior to 3.00 pm on the working day before the day an inspection is required.

Compliance and regulatory enforcement enquiries
Phone: 8204 1768 (Monday–Friday, 8.30 am to 4.30 pm)

Fire services technical enquiries and testing
Phone: 8204 1701 or 0400 881 271 (Monday–Friday, 8.00 am to 4.00 pm)
Email: otr.plumbregulator@sa.gov.au

Backflow prevention technical requirements
Phone: 8204 1701 or 0400 881 271 (Monday–Friday, 8.00 am to 4.00 pm)
Email: otr.plumbbackflow@sa.gov.au

Non-drinking (recycled) water technical enquiries
Phone: 8226 5788 or 0488 931 346 (Monday–Friday, 8.00 am to 4.00 pm)

Building plan applications
Email: otr.plumbbldplanapproval@sa.gov.au

Internal drainage enquiries
Email: otr.pid@sa.gov.au

GIP locations and sewer or water easements
SA Water
Phone: 7424 1117

Waste pre-treatment requirements (industrial and commercial)
SA Water
Phone: 7424 1336

Occupational licensing
Consumer and Business Services
Phone: 131 882

Water and sewerage infrastructure contact details General enquiries
Phone: 8463 3209 (Monday–Friday, 9.00 am to 5.00 pm)
Email: dsd.otrwsinfrastructure@sa.gov.au

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Page last updated: 7 April 2016