sa.gov.au

Contact the Office of the Technical Regulator

The Office of the Technical Regulator is responsible for the electrical, gas and plumbing safety and technical regulation in South Australia. Please use the contact details below for your enquiry.

Office address

Level 8, ANZ Building
11 Waymouth Street
Adelaide SA 5000

Postal address

GPO Box 320
Adelaide SA 5001

Electrical contact details

Electrical installation safety and wiring rules
Tel: 8226 5518 (Monday–Friday, 8.30 am–4.30 pm)
Fax: 8226 5529
Email: otrmail@sa.gov.au

Electrical infrastructure (powerlines and vegetation clearance)
Tel: 8226 5667 (Monday–Friday, 9.00 am–5.00 pm)

Electric shock or incident reporting
Tel: 8226 5518 (Monday to Friday, 8.30 am–4.30 pm)
Tel: 1800 558 811 (24 hours)

Gas contact details

Gas installations and appliance safety
Tel: 8226 5722 (Monday–Friday, 8.30 am–5.00 pm)
Fax: 8226 5866
Email: dsd.otr@sa.gov.au

Gas major incident reporting
Tel: 1800 558 811 (7 days, 24 hours)

Plumbing contact details

General enquiries
Tel: 1300 760 311 (Monday–Friday, 9.00 am–5.00 pm)
Email: otr.plumbenquiries@sa.gov.au

New bookings – plumbing and drainage inspections
Tel: 1300 884 055 (Monday–Friday, 9am–5pm)

Existing booking enquiries – plumbing and drainage inspections
Tel: 8226 5861 (Monday–Friday, 9.00 am–5.00 pm)
Email: otr.plumbbooking@sa.gov.au

Technical enquiries and backflow encumbrance administration issues
Tel: 1300 760 311 (Monday–Friday, 8.00 am–4.00 pm)

Compliance and regulatory enforcement enquiries
Tel: 8204 1768 (Monday–Friday, 8.30 am–4.30 pm)

Fire services technical enquiries and testing
Tel: 8204 1701 or 0400 881 271 (Monday–Friday, 8.00 am–4.00 pm)
Email: otr.plumbregulator@sa.gov.au

Backflow prevention technical requirements
Tel: 8204 1701 or 0400 881 271 (Monday–Friday, 8.00 am–4.00 pm)
Email: otr.plumbbackflow@sa.gov.au

Non-drinking (recycled) water technical enquiries
Tel: 8226 5788 or 0488 931 346 (Monday–Friday, 8.00 am–4.00 pm)

Building plan applications
Email: otr.plumbbldplanapproval@sa.gov.au

Internal drainage enquiries
Email: otr.plumbinternaldrainage@sa.gov.au

GIP locations and sewer or water easements
SA Water
Tel: 1300 650 951

Waste pre-treatment requirements (industrial and commercial)
SA Water
Tel: 7424 1336

Occupational licensing
Consumer and Business Services
Tel: 131 882


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Page last updated: 11th December 2014