People with permanent and severe disabilities can apply for either the Plus One FREE COMPANION card or the Companion Card. Holders are able to travel on all Adelaide Metro bus, train and tram services throughout metropolitan Adelaide accompanied by a carer. While the Plus One Free Companion Card holder must be in possession of a valid Metrocard, single or day trip ticket and concession card (if applicable) the companion/carer can travel free of charge.
The cards have different eligibility criteria and application process.
To check your eligibility and apply go to South Australian Companion Card website.
You may need help from a general practitioner, medical specialist or mobility instructor to complete the application.
You will need one passport-sized colour photograph (head and shoulders), which must be certified by a responsible person who:
Download and complete the form application for transport assistance 842.4 KB.
Return the completed application form, photograph and any supporting documents to:
SATSS Data Processing Services
GPO Box 2830
Adelaide SA 5001
Phone - 1300 360 840
You will be notified by mail whether or not your application is successful.
Successful applicants will receive information explaining how to use the card and a photo-identiﬁcation card that must be carried when using public transport.