Register for housing

Guidelines for writing support letters

When a registration for housing with special circumstances is lodged with Housing SA, written confirmation is required from a professional support worker or agency. This information should explain how the special circumstances relate to the registrants housing situation and why public housing will assist them.

People who write letters of support are usually:

  • social or support workers
  • medical professionals and specialists
  • police
  • community, disability or health workers.

Support agencies

The following information should be included:

  • customer's full name, address and date of birth
  • support worker or agency contact information
  • the reason for the support person or agency's involvement
  • the type of support or assistance that is being provided
  • the length of time support has been received
  • current housing situation and housing history
  • ability to secure other housing and details of attempts made
  • details about any specific medical conditions including treatment and support requirements
  • any additional information that may be relevant to customer's housing need.

Contact Housing SA to if you need further advice about writing support letters or completing the public housing needs report (182.7 KB PDF) or community housing needs report (102.2 KB DOCX) forms.

Medical practitioners

The following information should be included:

  • customer's full name (if a minor include the parent/carer's name), address and date of birth
  • how the condition affects them and long term impact
  • how the condition affects their day to day activities
  • whether support is required to maintain housing (personal or household care)
  • details and contact information of supports currently in place or being arranged
  • why their current housing is unsuitable and how it impacts on their medical condition
  • how their condition impacts on their ability to locate and secure housing
  • how public housing will assist to better manage their condition
  • details of any specific housing requirements (grab rails, walk in shower, modifications for a disability).

Once Housing SA receives your support letter, your patient may be required to attend an interview so other housing related issues can be taken into consideration.

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Page last updated 18 August 2017

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Department for Communities and Social Inclusion
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