The Retirement Villages Better Practice Guidelines provide a benchmark of good practice to assist operators and residents in preventing or resolving issues and to promote good relationships between operators and residents.
Retirement Villages Better Practice Guidelines
Information sheets
- 1. The residence contract (135.5 KB PDF)
- 2. Consultation with residents KB (165.3 KB PDF)
- 3. Increases in recurrent charges and annual meetings (149.7 KB PDF)
- 4. Dispute resolution (167.1 KB PDF)
- 5. Remarketing a residence (139.1 KB PDF)
- 6. Setting the selling price (136.5 KB PDF)
- 7. Refurbishment and reinstatement of residences (133.6 KB PDF)
- 8. Seeking further advice (137.5 KB PDF)
