Public transport concessions


South Australians on low or fixed incomes who hold an approved concession card, receive an eligible Centrelink payment or hold a Seniors Card can receive a concession on public transport fares. Asylum seekers residing in South Australia may also be eligible for public transport concession fares.

How to receive your concession

If you hold an approved card as listed below, simply present the card when purchasing Adelaide metro tickets to receive the concession, and have the card with you when travelling on public transport.

  • Full time student card
  • Seniors Card
  • Pensioner Concession Card
  • Vision impaired travel pass
  • Companion Card
  • Plus one FREE COMPANION card
  • Repatriation Health Card War Widow
  • Transport Concession Card
  • Mobility Pass
  • State Concession Card
  • Incapacitated Ex-service Personnel
  • Evidence of immigration status ImmiCard (valid up to 31 December 2016)

Information on approved concession cards that are accepted on public transport is available from Adelaide Metro.

If you receive one of the eligible Centrelink payments listed below, and are not eligible to hold an approved concession card, you can apply for a Transport Concession Card.

Transport Concession Card

The Department for Communities and Social Inclusion (DCSI) manages the Transport Concession Card, which provides transport concessions to people on low incomes, and asylum seekers who are not entitled to one of the approved cards listed above.

If you receive one of the following Centrelink payments, you can apply for a Transport Concession Card to enable you to receive public transport concessions:

  • Newstart Allowance
  • Youth Allowance
  • Community Development Employment Project (CDEP)
  • New Enterprise Incentive Scheme (NEIS)
  • Partner Allowance
  • Parenting Payment
  • Sickness Allowance
  • Special Benefit
  • Widow Allowance
  • Farm Household Allowance

How to apply

Download the Application for Transport Concession Card form 169.7 KB

Complete the application, sign and post to:

Reply Paid 292
Adelaide SA 5001

No postage stamp is required.

The Transport Concession Card is valid for six months. Towards expiration of the card, if you are still receiving an eligible Centrelink payment, and you are not entitled to any other approved card, you will automatically receive a replacement Transport Concession Card by mail.

Transport Concession Card for asylum seekers

From 1 January 2017, the Evidence of Immigration Status ImmiCard will no longer be accepted as proof of eligibility for a transport concession. To receive a concession on public transport, asylum seekers in South Australia will need to hold a Transport Concession Card.

Asylum seekers at all stages of their visa application process are eligible to apply. If you:

  • are waiting to lodge an application for protection
  • have lodged an application for protection and are waiting for it to be processed, or
  • have had your application for protection refused and are seeking merits or judicial review,

you may apply for a Transport Concession Card.

To find out more, including information on whether you are eligible to apply for a Transport Concession Card and how to use the card, download the Transport Concession Card for  Asylum Seekers - Information for applicants factsheet 172.2 KB.

How to apply

Download the Asylum Seeker Application for Transport Concession Card form 150.5 KB, or obtain a copy of the form from your Status Resolution Support Services provider.

The Transport Concession Card for Asylum Seekers – Information for applicants factsheet 172.2 KB contains further information on how to apply for the card.

Transport Concession Cards for asylum seekers are valid for one year from the date of issue. After that, if you still meet the eligibility criteria, you will automatically receive a replacement Transport Concession Card by mail.

If your visa status changes in that time, you must advise DCSI and return the card to DCSI.

You may be eligible for transport concessions with a different concession card.

Travelling on a Transport Concession Card

You must carry your Transport Concession Card when travelling on a concession fare and present it on request.

Your Transport Concession Card can only be used by you and is not transferable to others.

The Transport Concession Card remains the property of DCSI. Lost, stolen or damaged Transport Concession Cards can only be replaced by contacting DCSI. Originals, if later found, must be returned to DCSI.

You must advise DCSI as soon as possible if you change your address, to enable DCSI to reissue your Transport Concession Card.

It is your responsibility to ensure you continue to meet the ongoing eligibility requirements for your Transport Concession Card and if you cease to be eligible the Transport Concession Card must be returned to DCSI.

Companion Card

The Companion Card is issued to people with a permanent disability who require attendant care support. The Companion Card provides the holder with concession rate fares on public transport and allows a companion to travel free of charge. Go to the Companion Card site for more information.

Seniors Card

The Seniors Card also serves as a Seniors metrocard, which is a smart card that can have credit loaded onto it and replaces other public transport ticket systems.

Seniors Card holders are entitled to travel free on trains, buses and trams in metropolitan Adelaide from 9.01 am to 3.00 pm and 7.01 pm to 7.00 am on weekdays, all day on weekends and public holidays. At all other times your concession is around 50% of the normal fare.


Phone: Concessions Hotline on 1800 307 758

If you have a hearing or speech impairment, please use our text telephone service on TTY 8226 6789.

Translating and interpreting

To arrange for an interpreter or translator please call Translating and Interpreting Service (TIS National) on 131 450.


Use the Concessions Finder to find out about other concessions you may be eligible to receive and for information about how to apply.

Are you Eligible for a Concession 338.5 KB

Alternative version of documents

Many documents are displayed as PDF files.

If you have problems accessing PDF documents, email and ask for a copy in an alternative format.

Related information

On this site

Seniors Metrocard

Other Websites

Concessions Finder
Concession cards - Adelaide metro
Public transport timetables

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Page last updated: 25 July 2016