Medical heating and cooling concession

The Medical Heating and Cooling Concession concession assists South Australians on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the severe worsening of their condition.

The concession is currently $215 per year and is available to eligible applicants in addition to the current energy concession.


To be eligible, applicants must be resident in South Australia and have a qualifying medical condition themselves or be a parent/guardian of a child requiring cooling or heating to prevent severe worsening of their condition and provide certification from their medical specialist or general practitioner that the medical condition is severely worsened by hot or cold weather and live at the address on the application form and use an air conditioning unit at that address to meet their medical heating and cooling requirements and

  • be financially responsible for the full or part payment of the energy bill


Hold one of the following cards:

  • Pensioner Concession Card
  • Gold Card from the Department of Veteran's Affairs
    • Totally and Permanently Incapacitated (TPI)
    • Extreme Disablement Adjustment (EDA)
    • War Widow
  • Gold Card from the Department of Veterans' Affairs issued to a person with 80 or more overall impairment points under the Military Rehabilitation and Compensation Act 2004
  • Low Income Health Care Card
  • Commonwealth Seniors Health Card


Receive one of the following eligible Centrelink payments:

  • Newstart allowance
  • Sickness allowance
  • Widow allowance
  • Youth allowance
  • Partner allowance
  • Parenting Payment
  • Special benefit
  • Community Development Employment Project (CDEP)
  • New Enterprise Incentive Scheme (NEIS)
  • Austudy
  • Farm Household Allowance
  • War widow pension under legislation of the United Kingdom or New Zealand

How to apply

Download the Medical Heating and Cooling Concession - Application Form 257.1 KB. The application form includes an information sheet on eligibility criteria.

Download the Medical Heating and Cooling Concession Clinical Guidelines 461.2 KB.

Complete the application with your medical practitioner, sign and post (no postage stamp required) to:

Medical Heating and Cooling Concession
Reply Paid 292
Adelaide SA 5001


Medical Heating and Cooling line: 1300 735 350
Concessions Hotline: 1800 307 758


If you have a hearing or speech impairment, please use our text telephone service on TTY: 8226 6789

Translating and interpreting

To arrange for an interpreter or translator please call Translating and Interpreting Service (TIS National) on 131 450.

Medical Heating and Cooling Concession Scheme

The Department for Communities and Social Inclusion administers the Medical Heating and Cooling concession as outlined in the Medical Heating and Cooling Scheme. You may download a copy of this scheme.

South Australian Medical Heating and Cooling Concession Scheme


Use the Concessions Finder to find out about other concessions you may be eligible to receive and for information about how to apply.

Are you Eligible for a Concession Brochure 338.5 KB

Alternative versions of documents

Many documents on this site are displayed as PDF files. 

If you have problems accessing documents in the PDF format, you can request a copy to be made available in an alternative format.


Related information

On this site

Back to Concession Finder
Information for self-funded retirees

Other sites

Apply for energy, water and sewerage concessions online


Medical heating and cooling concession application form 257.1 KB
Medical Heating and Cooling Concession Clinical Guidelines 461.2 KB

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Page last updated: 21 October 2016