2016 events

Riverland storm - 11 Nov 2016

On Friday 11 November 2016, areas within the Riverland were affected by a storm that produced large hail, winds in excess of 80 kilometres per hour and rainfall of 35 mm. The storm had significant impact on primary producers in the region, destroying crops and farming infrastructure, as well as causing damage to private residences and businesses.

Stay up to date with the latest information and advice:

Riverland storm damage support information sheet

Recovery hotline

Call the South Australian recovery hotline 1800 302 787 if you have been affected by the Riverland storm and need information about recovery services and support.

The hotline is open Monday to Friday from 8.30 am to 5.00 pm.  You can leave a message after hours.

For specific advice about PIRSA services for prirmary producers, contact the PIRSA Storm Recovery Centre on 8595 9100.

Recovery centre

PIRSA's Storm Recovery Centre has been established at:

Loxton Research Centre
1801 Bookpurnong Road
Phone 8595 9100.

Open Monday to Friday 9:00 am to 5:00 pm. Closed public holidays over the Christmas/New year period.

PIRSA staff are on hand at the centre to:

  • advise primary producers on services and assistance that are available to them
  • provide technical information to growers with hail damage.

Primary producers

PIRSA staff have assessed the damage to crops and equipment, and are developing recovery strategies after the major hailstorm on Friday 11 November 2016.

Recovery assistance grants

Grants of up to $10,000 are available to reimburse eligible primary producers to assist with the clean-up and recovery from the November hailstorm i n the Riverland.

For more information, including the grant application form and a fact sheet explaining eligibility criteria and supported activities:

Riverland hailstorm grant applications will close on 9 June 2017.

This assistance is jointly funded by the Commonwealth  and South Australia under the Natural Disaster Relief and Recovery Arrangements (NDRRA).

Rural financial counselling service

This service provides free rural financial counselling to farmers, fishing enterprises, forestry growers and harvesters and small, related businesses that are suffering financial hardship.

The service can assist farmers to make informed decisions and work through the implications of the current situation for their business.

For more information call 1800 836 211 or visit the Rural Business Support website.

Farm household allowance

An income support payment is available to eligible farmers and their families experiencing financial hardship. For more information call 132316 or visit the Department of Human Services website.

Small businesses

Business advice for affected small businesses, including tourism operators, can be obtained from:

Health and wellbeing

Stay safe and look after your health.

Emotional health

It is important to look after your mental health and emotional recovery when dealing with damaged homes or properties.

Asbestos damaged by floods

For information about cleaning up asbestos damaged by floods or storms, visit the SA Asbestos website.

Food safety

For information about food safety following storms, refer to Food safety in an emergency on the SA Health site.


Trees that have been in floodwater, subjected to strong winds, and are water-logged can fall without warning.

If you have concerns about a tree near your house, a qualified arborist will be able to determine whether it's a safety risk.

Under the Native Vegetation Act 1991 native trees can only be removed in certain circumstances, refer to Native tree removal on the Department of Environment website.

Electricity, gas and water outages

If utilities have been impacted, refer to electricity, gas and water outages.

Looking after your property

If your property has been damaged by wind or water, the following information may assist.


PIRSA is working with the Department for Correctional Services to coordinate low-security inmates from Cadell Training Centre to assist with the immediate cleanup of destroyed crops.

For more information on Riverland hailstorm waste disposal, contact the PIRSA Storm Recovery Centre on 08 8595 9100.

The Red Cross provides a booklet with advice on 'Cleaning up after an emergency' on the Resources about disasters page.


If your property has been affected, there are some things you should do before starting to clean-up. For more information see Make an insurance claim.

Page last updated 23 January 2017

Provided by:
Government of South Australia
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