2016 events

Riverland storm - 11 Nov 2016

On Friday 11 November 2016, areas within the Riverland were affected by a storm that produced large hail, winds in excess of 80 kilometres per hour and rainfall of 35 mm. The storm had significant impact on primary producers in the region, destroying crops and farming infrastructure, as well as causing damage to private residences and businesses.

Recovery hotline

Call 1800 302 787 if you have been affected by the Riverland storm and need information about recovery services and support.

The hotline is open Monday to Friday from 8.30 am to 5.00 pm. You can leave a message after hours.

For specific advice about services for primary producers, phone 8595 9100.

Recovery centre

PIRSA's storm recovery centre is available for assistance and advice to primary producers.

The recovery centre is located at:

Loxton Research Centre
1801 Bookpurnong Road
Phone - 8595 9100

Open Monday to Friday 9.00 am to 5.00 pm (closed on public holidays).

Emotional recovery

It is important to look after your mental health and emotional recovery when dealing with damaged homes or properties.

Financial assistance

Riverland hailstorm grant

Grants of up to $10,000 are available to reimburse eligible primary producers to assist with clean-up and recovery.

For more information, including the grant application form and a fact sheet explaining eligibility criteria and supported activities:

Grant applications will close on 9 June 2017.

This assistance is jointly funded by the Commonwealth and South Australia under the Natural Disaster Relief and Recovery Arrangements (NDRRA).

Farm household allowance

An income support payment is available to eligible farmers and their families experiencing financial hardship. For more information phone 13 23 16 or visit the Australian Government Department of Human Services website.

Rural financial counselling service

This service provides free rural financial counselling to farmers, fishing enterprises, forestry growers and harvesters and related small businesses that are suffering financial hardship.

The service can assist farmers to make decisions and work through the implications of the current situation for their business.

For more information phone 1800 836 211 or visit Rural Business Support.

Small businesses

Advice for affected small businesses, including tourism operators, can be obtained from:

  • Regional Development Australia
    Murraylands - phone 8535 7170

    Riverland - phone 8580 8500
  • Small business website - Department for State Development.


If you have concerns about a tree near your house that may have been damaged by the storm, a qualified arborist will be able to determine whether it's a safety risk.

Under the Native Vegetation Act 1991 native trees can only be removed in certain circumstances.

Native tree removal - Department of Environment, Water and Natural Resources

Related information


Riverland storm damage information sheet (208.6 KB PDF)

Page last updated 28 February 2017

Provided by:
Department for Communities and Social Inclusion
Last Updated:
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