Extreme weather events - Sept and Oct 2016
Heavy rain and strong winds across South Australia in late September and early October 2016 caused flooding in and around creek and river catchments. A large number of houses and businesses were affected.
Stay up to date with the latest information and advice:
Information in Khmer and Vietnamese.
Health and wellbeing
Stay safe and look after your health after floods.
Water left behind from flooding can cause sickness and injury. Watch out for snakes and mosquitoes and be aware that septic tanks may not work properly in floods. More information can be found on the SA Health website.
It’s also important to look after your mental health and emotional recovery when dealing with damaged homes or properties.
Call the South Australian recovery hotline 1800 302 787 if you have been affected by the weather and need information about recovery services and support.
The hotline is open Monday to Friday from 8.30 am to 5.00 pm.
For assistance and advice visit a recovery centre.
Northern Adelaide Plains
Virginia Horticultural Centre
Old Port Wakefield Road
Phone 0484 327 667
Open Monday to Friday 8.45 am to 5.00 pm. Closed on public holidays.
A fact sheet about the Northern Adelaide Plains Flood Recovery Centre is available in English, Vietnamese and Khmer.
Pinery Recovery Centre
43 High Street
Phone 0477 744 258
Open Monday to Friday 9.00 am to 5.00 pm.
Closing 5.00 pm Friday 23 December and not re-opening.
Housing SA offices
Recovery centres for the extreme weather event of 14 September 2016 are open, Monday to Friday from 9.00 am to 5.00 pm, at these Housing SA offices:
- Naylor House, 120 Flinders Street, Adelaide
- 235 Sturt Road, Sturt (Marion office).
Grants are available for people who have been affected by the severe weather and flooding.
For more information or to apply for a grant, visit a recovery centre. If you can't visit a centre due to illness or distance, call the recovery hotline on 1800 302 787.
A fact sheet about the grants is available in Vietnamese and Khmer.
Emergency relief grant
Emergency relief grants are available for people unable to access their homes, and with immediate essential needs.
To be eligible, your home must be inaccessible because of the severe weather or flood and you are unable to meet your own immediate and essential needs such as food and medications.
Eligible recipients will receive $280 per adult and $140 per child up to a maximum of $700 per family.
This grant is to assist with the clean-up of flood-damaged homes. This is paid per residence, up to a $700 maximum, depending on the level of damage to your home.
To be eligible, at least one room inside your home must have been damaged by the floods.
Loss of power grant
Applications for this grant have closed.
Eligible applicants are paid via electronic funds transfer (EFT). Applicants who are not eligible will be advised by letter.
Looking after your property
If your property has been damaged by wind or water, the following information may assist.
The Red Cross provides a booklet with advice on cleaning up after an emergency.
Volunteer teams may be available to assist with clean up tasks. Call the recovery hotline on 1800 302 787 for assistance.
Flood waste disposal
The state government has waived the waste levy to assist communities with the cost of waste disposal for flood-affected waste from the storms.
Dumping waste into landfill has two cost components - gate cost and waste levy. The gate cost is the charge imposed by private landfill operators to receive waste.
People who registered their names in the relief centres and were issued a 'temporary incident card' can have the waste levy waived at their local waste disposal depot.
For more information, visit the Environmental Protection Authority (EPA) website or phone 8204 2004.
For information about local waste disposal phone or visit your local council website.
Sandbags pose a low risk to public health. Wear gloves when handling wet sandbags in case germs associated with effluent are present.
If sandbags need to be disposed of, you can:
- empty sand or soil onto the garden and dispose of empty sand bags with your household waste
- move them to a safer place, let them dry out and contact your local council for advice regarding disposal.
Septic waste disposal
If your septic system was impacted by the recent floods and now requires pumping, you may be eligible for a discount. For more information visit SA Water.
Water licence holders and well owners
For queries relating to water extracted from water resources contact Water and Fauna Permits, Department of Environment, Water and Natural Resources on 8463 6876.
If your property has been affected, there are some things you should do before starting to clean-up. For more information see Make an insurance claim.
If you think that the recent storms have had a material or ongoing effect on your property valuation you may wish to contact the State Valuation Office for further information - phone 1300 653 346 or email LsgObjections@sa.gov.au.
If you are a landlord or tenant and the property you live in or own has been affected by the storms, contact Consumer and Business Services (CBS) to discuss your rights and obligations.
Assistance for primary producers
Primary producers who have been impacted by the floods and need assistance can contact the Primary Industries and Regions SA (PIRSA) assessment hotline on 8207 7847. More flood and storm related information for primary producers is available on the PIRSA website.
Recovery assistance grants
Gawler River Floodplain flood recovery grants of up to $10,000 are available to eligible primary producers.
For the grant application form and fact sheet explaining the eligibility criteria and supported activities:
- visit the PIRSA website
- call the PIRSA grant hotline on 1800 182 235.
Grant applications will close on Friday 14 April 2017.
If your business has been affected by the recent power outage and extreme weather events, the Department of State Development has a list of service providers who can help your business recover. This information is also available as a fact sheet in English, Vietnamese and Khmer, on the same site.