During an emergency

Emergency contact numbers

On this page
    Dial 000 in an emergency

    Triple Zero

    Triple Zero calls are free.

    When you call Triple Zero (000):

    • do you want police, fire or ambulance?
    • stay calm, don't shout, speak slowly and clearly
    • say exactly where to come - give an address or location.
    Dial 106 for a text emergency call

    National Relay Service

    If you are deaf, or have a hearing or speech impairment, you can contact police, fire or ambulance through the National Relay Service (NRS)

    • by TTY - dial 106
    • by Speak and Listen - dial 1800 555 727
    • by internet relay and ask for Triple Zero (000).

    Emergency calls from mobile phones

    Call Triple Zero (000) as normal.

    If 000 doesn't work, call 112.

    You don't need credit on your mobile phone to call 000 - its always free.

    Network coverage

    Your mobile will use any available network to connect to Triple Zero, even if you can't get coverage on your normal service.

    If there is no mobile coverage on any network you won't be able to reach the emergency call service, unless you have a mobile satellite phone.

    Your location

    When you call Triple Zero on your mobile, it won't automatically give your exact location.

    If you don't know your exact location, using the Emergency+ app to call 000 can assist. The app provides you with GPS coordinates which you can tell the emergency call-taker.

    The Emergency+ app is available to download free of charge from emergencyapp.triplezero.gov.au.

    Locked handset

    You can call 000 without having to unlock the keypad or key in a PIN.

    Boat and marine

    Contacts for Marine Safety Officer

    Crime

    Dangerous or life-threatening situations - Triple Zero (000)

    Crime Stoppers (report crime anonymously) - 1800 333 000

    • by TTY - dial 1800 555 677 then ask for 1800 333 000
    • by Speak and Listen - dial 1800 555 727 then ask for 1800 333 000
    • by internet relay and ask for 1800 333 000
    • make a report online.

    Electricity

    Power network faults and emergencies, including loss of supply - 13 13 66.

    If you are deaf, or have a hearing impairment or speech impairment, contact SA Power Networks through the NRS:

    • TTY users phone 13 36 77 then ask for SA Power Networks.
    • Speak and Listen users phone 1300 555 727 then ask for SA Power Networks.
    • internet relay users connect to the NRS then ask for SA Power Networks.

    Fire

    All fires, including bushfire and house fire - Triple Zero (000)

    Gas

    Gas leaks - 1800 GAS LEAK (1800 427 532) and Triple Zero (000)

    Health and medical

    Emergency situations - Ambulance - Triple Zero (000)

    Health Direct for free health advice from trained clinicians - 1800 022 222

    Mental health emergencies - 13 14 65

    Poisons information - 13 11 26

    Police

    Emergency situations - Triple Zero (000)

    Non-urgent matters - 131 444

    • by TTY - dial 133 677 then ask for 131 444
    • by Speak and Listen - dial 1300 555 727 then ask for 131 444
    • by internet relay and ask for 131 444
    • contact your local police station.

    Plant and animal disease

    Plant disease

    Exotic Plant Pest Watch Hotline - 1800 084 881

    Fruit Fly Hotline - 1300 666 010

    Your nearest PIRSA office

    Animal disease

    Report it to your local vet

    Emergency Animal Disease Watch Hotline - 1800 675 888

    FISHWATCH - 1800 065 522

    Your nearest PIRSA office

    Roads and traffic

    Accidents where there is fire or the need for medical assistance - Triple Zero (000)

    Accidents resulting in a traffic hazard - 131 444

    Major arterial roads (dangerous conditions, road hazards and signal faults) - 1800 018 313

    Local Council roads (dangerous conditions, road hazards) - the local council

    Suspicious activity

    National Security Hotline - 1800 123 400

    SA Police - 131 444

    Water

    Burst water mains - 1300 650 950

    Sewer blockage or overflow - 1300 883 121

    Weather

    Storm or flood response - 132 500


    Related information

    On this site

    Other websites

    Calling Triple Zero (000) from a mobile phone - Australian government


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    Provided by: SAFECOM
    Page last updated 27 June 2017

    Provided by:
    SAFECOM
    URL:
    http://www.sa.gov.au/topics/emergencies-and-safety/during-an-emergency/emergency-numbers
    Last Updated:
    27/06/17
    Printed on:
    18/08/17
    Copyright statement:
    SA.GOV.AU is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016