Aged care assistance

The My Aged Care website and national contact centre is provided by the Australian government. They provide information on aged care, whether for yourself, a family member, a friend or someone you're caring for.

My Aged Care website

Find a service in your local area 

Contact centre

Phone 1800 200 422 between 8.00 am and 8.00 pm on weekdays and between 10.00 am and 2.00 pm on Saturdays.

Staff can provide:

  • prompt, reliable and confidential services
  • clear information, which can be made available:
    • in other languages if you speak another language
    • in other formats if you have hearing difficulties or a vision impairment
  • help to find government-funded aged care services
  • prompt resolution of any complaint or concern you have with the service.

The Commonwealth funded My Aged Care system commenced operation on 1 July 2015.

Due to these changes Access2HomeCare (A2HC) is no longer the central contact point for home and community care and/or aged care assessment services within South Australia.

Page feedback

Was this page useful?
What did you like about it?
How can we make it better?

We cannot respond to any comment made here. If you need a response, please use our contact page.

You can also help us improve the website by completing a short survey.

Page last updated: 16 November 2015