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Citizens and your rights

Shopper protection


	General information for shoppers Information covering a wide range of consumer areas including shopping, safe toys and discrimination.


	Lay-by sales Information about customer's and retailer's obligations for this interest-free method of purchase.


	Shopping from home Information about electronic banking, using smart cards, buying goods over the phone and on the internet.


	Scams Information to help you recognise, report and protect yourself from scams.


	Contracts and warranties Links to information about contracts and warranties.


	Product recalls Find out about product safety recalls in Australia and information about product safety.


	Refunds and returns Find out when you can claim a refund and about the rights of traders and customers in South Australia.


	Door-to-door sales Check the rules governing identification, trading hours and cooling-off periods and find out your rights.


	Trading hours Discover the days and opening hours of when shops can trade in Adelaide and proclaimed shopping districts in country South Australia.


	Buying and selling a vehicle Buying a vehicle Notifying the disposal of a vehicle Buying a safer car Stamp duty fees on vehicles Government car auctions Cooling-off rights when buying second-hand vehicles Vehicle safety recall


	Australian Consumer Law Businesses and consumers in Australia are now covered by a single national law.

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