Unplanned power outages can be caused by a range of factors such as faults in the local distribution network, severe weather such as floods and bush fires and trees falling on powerlines. Depending on the cause of the outage and the severity of damage to electrical infrastructure, electricity outages can last from few minutes to many days.
ETSA Utilities own and operate the distribution network and will respond to faults to restore the power.
Planned power supply interruptions may occur to allow ETSA Utilities to maintain or upgrade the system. You will be notified by mail, newspaper or radio prior to a planned power interruption.
A list of current power interruptions is available on the ETSA Utilities website.
What to do when the power goes out
Check that the power outage isn't just in your home. If neighbours still have power, check that your safety switch is still switched to the on position. If the safety switch continues to trip there may be a fault in your home so contact a licensed electrician.
If the power outage is more widespread or has been caused by broken wiring or fallen poles, report the power interruption by phoning ETSA Utilities on 13 13 66.
Make sure your appliances are turned off as they could restart when you are not there.
What to do if powerlines or poles have fallen
If the power outage is due to broken powerlines or fallen poles:
- maintain a safe distance as the powerlines may still be live
- report it to ETSA Utilities on 13 13 66.
Find out more about powerline safety.
More information
On this site
South Australian electricity supply industry overview
Other websites
What to do when the power goes out (PDF) - ETSA Utilities