Tow trucks are dispatched to road crashes in the greater metropolitan area of Adelaide through the accident towing roster scheme.
To drive a tow truck in the greater metropolitan area of Adelaide you must hold a tow truck certificate.
How the accident towing roster scheme works
Members of the public should call a tow truck to attend a road crash in Adelaide on telephone (08) 8231 5555. This telephone number is printed on the rear of the vehicle registration label.
The telephone operator will request the next available tow truck on the roster to attend the scene. The operator does not choose which tow truck service will be sent.
How to register with the accident towing roster scheme
For information on the allocation of positions on the accident towing rosters, call accident towing and investigations on telephone (08) 8374 5163.
Where the scheme operates
The scheme operates in the greater metropolitan area of Adelaide where around 11,000 vehicles are towed from crashes each year.
The area is divided into 15 general zones (for passenger and other vehicles weighing up to 2500kgs) and two heavy zones (vehicles weighing in excess of 2500kgs). Each zone is allocated operators which are each given positions on the accident towing roster.
The boundaries extend to the following areas:
- north – near the Gawler By-Pass and Main North Road overpass
- south west – to Cactus Canyon and the coast
- south – to Pages Flat Road, Yankalilla
- east – to the Onkaparinga River, Mount Bold and Kangaroo Creek reservoirs.
Benefits of the accident towing roster scheme
The scheme was introduced in 1984 to provide safe, orderly and efficient removal of vehicles from crashes in the Adelaide metropolitan area.
It prevents more than one operator attending to a crash and ensures the driver can choose where their vehicle is to be towed.
For more information about the accident towing roster scheme contact:
Driver development centre
Department for Transport, Energy and Infrastructure
237 Oaklands Road, Oaklands Park.
Telephone (08) 8374 5163
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