What we do
Domiciliary Care provides a
range of services to people aged over 18 with reduced ability to care for themselves due to age, injury or illness. Most of our clients are over 65 years of age.
We help people who need long term care to remain living in their own home for longer - close to family, friends and local community.
Through our primary health care focus, Domiciliary Care helps to promote independence, injury and illness prevention for over 13,000 people across Adelaide. We help to prevent unnecessary admission into hospitals or residential care, providing significant savings to the South Australian health system.
Domiciliary Care also manages:
Younger people (18 - 65 years) with a disability who need help should contact
Disability SA.
Domiciliary Care client profile
Age profile
At Domiciliary Care, 88% of our clients are over the age of 65. This percentage is expected to increase as the population continues to age. South Australia currently has the oldest age profile of any Australian State or Territory.
Health profile
More than 50% of Domiciliary Care, clients have a chronic illness. The most common are arthritis, diabetes, high blood pressure (hypertension) and cardiovascular disease. Each of these illnesses has significant implications for the broader health system, community and aged care. The surveillance and management of these illnesses allows more people to stay at home rather than going to hospital.
Geographical profile
Domiciliary Care has started the consultation and scoping phases of its plan to expand its client base - from metropolitan Adelaide to the whole of South Australia.
In 2008-09, Dom Care provided services to 12,015 clients, 47% of these clients received home help and 52% received allied health services.
Domiciliary Care currently has eight metropolitan client service areas:
- Burnside
- Charles Sturt
- Enfield
- Marion
- Onkaparinga
- Playford
- Port Adelaide
- Salisbury
Client numbers are similar across all areas, except for Onkaparinga and Playford which have slightly less.
What our clients say about us
At Domiciliary Care, we are always ready to listen and respond to feedback from our clients.
The following are some comments from clients and carers about how our services have benefitted them:
I found the support I received was fantastic. You couldn’t fault the service. I have since told lots of my family and friends about Dom Care; I can’t speak highly enough. Nothing was too much trouble.
- Judy
The care, compassion and general attitude towards my mum was outstanding. Even though the circumstances are unfortunate, we as a family feel comfortable and confident with Dom Care. Thank you.
- Veronica
The initial house inspection to determine my needs and safety issues was carefully thought out and thorough. The installation of the equipment I needed was prompt and executed perfectly.
- Margot
If it were not for the support and services that Dom Care provide, I would have to place my father in a nursing home, which is something that we trialled but did not like. I am happy with the quality and quantity of services being provided.
- Client’s daughter
I would just like to comment on how polite and culturally appropriate Dom Care staff were when they visited my uncle.
- Jennifer
Both staff members that came to see us were very informative, knowledgeable and helpful. We were impressed with both of them – very kind and considerate.
- David and Francis
I would like to offer my sincere gratitude for all the wonderful help my husband received from you, making a very stressful time for me so much easier to cope with.
- Diana
Through the courteous, efficient and thorough attentive care of your staff, including the structural adjustments made to my bathroom, bed and the supply of a high chair for me to sit on, I have almost regained the independence I enjoyed before the accident… Thank you from a grateful customer.
- Val
Thank you so much for your support and patience, and especially your understanding. The difference these last two weeks have made has been enormous. I wouldn’t have believed I could feel so much better again.
- Jan