Seniors

Personal alerts - Rebate Scheme overview

On this page:

Download the client information sheet and the application for rebate
What is the Personal Alert Systems Rebate Scheme?
How much is the rebate?
Who is eligible for a rebate?
What is a personal alert system?
What type of system is approved for the rebate?
Help with choosing a system
Help from an interpreter or translator

What is the Personal Alert Systems Rebate Scheme?

The Personal Alert Systems Rebate Scheme helps frail older South Australians at risk of falls or medical emergencies to obtain a personal alert system, allowing them to live independently in their own homes for longer.

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How much is the rebate?

The scheme provides a rebate of:

up to $380 for approved applicants for the purchase and installation of approved monitored systems and autodiallers.
up to $250 per year for approved applicants for monitoring services for approved monitored systems.

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Who is eligible for a rebate?

To find out who's eligible - see Eligibility criteria.

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What is a personal alert system?

A personal alert system is a device that enables people to call for help in an emergency if they are unable to access or use a telephone.

Personal alert systems generally are a lightweight pendant worn on the wrist or around the neck that can be activated to alert someone in an emergency, such as:

neighbours
relatives
friends
a monitoring centre.

By pressing a button on the pendant, a signal or message is sent and a pre-agreed response put into action.

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What type of system is approved for the rebate?

Advice on approved systems is provided in Choosing a personal alert system (PDF 108KB).

For an alternative version of this document contact Concessions and Support Services by phoning 1300 700 169 or email concessions@dfc.sa.gov.au.

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Help with choosing a system

There are two ways to get help with choosing a system:

1. Seniors Information Service

The Seniors Information Service (SIS) has information about personal alert systems which includes a list of providers in South Australia.

Visit SIS at 76 Waymouth Street, Adelaide or phone them on 8168 8776 or 1800 636 367 (SA country freecall).

2. Independent Living Centre

The Independent Living Centre (ILC) provides information and advice on equipment to help individuals improve their quality of life and maintain their independence. This service is free of charge and available for all members of the public.

ILC has an extensive range of monitored systems and autodiallers for the public to browse and trial. Health professionals can advise on the most appropriate system to suit your needs, as well as provide detailed product information and supplier details.

ILC’s equipment catalogue has additional information on personal alert systems.

Visit the Independent Living Centre South Australia at 11 Blacks Road Gilles Plains or phone them on 8266 5260 or 1300 885 886 (SA / NT callers only).

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Can I apply for a rebate if I purchased a personal alert system before April 2011?

The rebate scheme started in April 2011 but rebates for monitoring services are available for approved applicants and approved personal alert systems purchased on or after 1 July 2010.

For more information phone 1300 700 169.

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How do I apply for the rebate?

To find out about how to apply for the rebate see the Personal Alert System Rebate Scheme - client information sheet (PDF 547KB) or phone 1300 700 169.

For an alternative version of this document contact Concessions and Support Services by phoning 1300 700 169 or email concessions@dfc.sa.gov.au.

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